Skip to main content

Prove turnover cleaning in the vacation rental

Between departure and arrival there is often little time, and the host is not on site. With ScanQM the cleaner confirms the job with a QR scan and photo, and guests can report problems in the unit right away.

Entry-level plan for a single vacation rental

For hosts with a single vacation rental there is the "Host" plan from €2.99 a month, with up to 5 QR zones, 1 location and 2 staff members. All plans and prices are in the pricing section on the homepage.

The reality of turnover cleaning

  • Little time between departure and arrival
  • Changing cleaners or external teams, sometimes in other languages
  • The host is not on site and cannot check the condition personally
  • In a dispute about condition or damage, there is no proof with a timestamp

How ScanQM solves it

  1. Create one zone per vacation rental and attach the QR sticker, for example on the front door or inside a cupboard.
  2. The cleaner scans the code, ticks off the task list and confirms the cleaning with one click, optionally with photo, signature and status note.
  3. The record appears instantly in the dashboard of the host or property manager.
  4. Guests scan the code and report feedback or defects directly, without an app and without a login.

Example of a turnover cleaning

The guests leave, the cleaner scans the QR code of the unit, works through the task list and takes photos. If she finds damage, she reports it with a photo and free text. The host sees the record and the report in the dashboard and can check the result before the next guest arrives.

Photos and reports as proof

  • A photo at check-in as proof of the condition after cleaning
  • Report damage and anomalies with photo and free text, even without a QR scan via the app
  • Timestamp and staff member are captured automatically

Guest feedback right in the unit

Guests rate with a smiley, answer optional questions and can attach a photo. The host receives an email with context and can react directly, instead of learning about a problem only from a public review.

Several units and changing teams

  • Manage several vacation rentals and locations centrally
  • Tasks in the language of the cleaner
  • An app PIN per person, also on shared devices
  • Offline support: check-ins are stored and sent automatically as soon as a connection is available again

Records for owners and property managers

Service reports can be exported as PDF with logo, signatures and photos, overviews as Excel, filtered by date, zone and location. Staff names can be pseudonymized in external outputs.

Independent of the rental platform

Whether you rent through portals such as Airbnb or directly, you create each unit as a zone and use the same features as for offices or hotels.

Airbnb is a trademark of Airbnb, Inc. and is mentioned here for description only. ScanQM is not affiliated with Airbnb.

FAQ

Frequently asked questions

Do I need a separate version for rental platforms such as Airbnb?
No. ScanQM is independent of the rental platform. You create each unit as a zone and use the same features as for offices or hotels.
How do I prove the cleaning between two guests?
The cleaner scans the QR code of the unit, ticks off the task list and confirms with one click, optionally with photo and signature. Timestamp and staff member are stored automatically.
Do guests have to install an app?
No. Guests scan the QR code and give feedback directly in the browser.
Can cleaners work in their own language?
Yes. Tasks can be stored in several languages and are shown in the language of the respective cleaner.

Replace the paper sheet today

Book a free demo and see how ScanQM works in your operation.

Login